Privacy Policy

Privacy Policy For Mobile Truck Repair

Effective Date: September 12, 2025

Mobile Tire & Truck Repair values your privacy. This policy explains how we collect, use, and protect your personal information when you use our services—whether you interact with us through our website, by phone, SMS, or in person.

1. Information We Collect

.We may collect the following types of information:

.Personal Info: Your name, phone number, email, and service address or GPS coordinates.

.Vehicle Details: Type of vehicle, tire size/type, and details about the issue reported.

.Payment Information: Processed securely at time of service—never stored permanently.

.Website Usage Data: Your IP address, browser type, and cookies to help us optimize your experience.

2. How We Use Your Information

.We use the information to:

.Schedule mobile tire or truck repair services.

.Provide updates via SMS or phone about your technician’s ETA or job status.

.Respond to your inquiries or provide support.

.Send SMS reminders or appointment confirmations.

.Occasionally send promotional messages (only if you opt-in).

.Improve our customer service and site functionality.

3. SMS Messaging and Consent

.By providing your phone number, you agree to receive text messages from Mobile Tire & Truck Repair for:

.Service updates (ETA, delays, confirmations, completion).

.Appointment reminders or rescheduling requests.

.Feedback or satisfaction surveys.

.Occasional promotions (only with express consent).

.Reply STOP to any message to unsubscribe at any time.

4. Consent Process

.We collect consent through:

.A checkbox on our online booking form.

.Verbal consent over the phone.

.In-person confirmation during technician visits.

.Consent is never pre-checked, and opt-out instructions are always included.

5. Data Security

.We take your privacy seriously. We:

.Use secure systems to store your data.

.Limit access to authorized team members only.

.Never sell or share your data with unrelated third parties.

6. Your Rights

.You have the right to:

.Request a copy of your information.

.Update or correct your personal details.

.Request deletion of your data.

.Opt out of future messages at any time.

.For any request, contact us using the information below.

7. Contact Information

Mobile Tire & Truck Repair
1180 Unit C Lee Highway
Roanoke, VA 24019
(540) 521‑2174
[email protected]

8. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services implies acceptance of the revised terms.

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PAYMENT METHODS

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PRECISE DAMAGE ASSESSMENT

Our experts thoroughly assess your truck’s condition, ensuring an accurate and detailed estimate.

EXPERT REPAIR SERVICES

MobileTireandTruckRepair.com is Roanoke’s trusted source for fast, affordable mobile truck repair and tire service. Available 24/7, 365 days a year.

FAST TURNAROUND TIME

Our efficient processes and skilled technicians ensure your truck is ready in the shortest time possible without compromising quality.

Stats

OUR TRACK RECORD OF EXCELLENCE

We operate as a fully mobile truck repair unit, bringing heavy-duty diagnostics and hands-on service to wherever your truck needs help. As a trusted local tire repair in Roanoke, we also handle all types of semi-truck tire emergencies including flats, blowouts and general tire service on the spot.

10+

Locations across Roanoke

1000+

Satisfied Customers

10+

Years of Experience

Our Process

HOW IT WORKS

CALL US ANYTIME

We offer 24/7 truck repairs and general tire services on the spot. Call us at (540) 521-2174 for an accurate ETA based on services and location.

DESCRIBE YOUR ISSUE

Mechanical, tire, trailer, etc. After inspecting your truck, we provide a price and ETA based on services and location. No hidden costs.

WE DISPATCH A MOBILE TECH

Our expert technicians get to work, repairs are done onsite, wherever you are within our service area, so you can get back on the road.

HAVE AN EMEGENCY? CLICK TO CALL US

HAVE AN EMEGENCY?CLICK TO CALL US

FREQUENTLY ASKED QUESTIONS

DO YOU OFFER 24/7 ROADSIDE REPAIR SERVICE?

Yes. We dispatch mobile repair technicians 24 hours a day, 7 days a week, including nights, weekends, and holidays, no exceptions. We’re available by call or text during business hours. For after-hours emergency service, please call us directly.

HOW QUICKLY CAN YOU GET TO MY LOCATION?

Arrival time depends on your location and the type of service needed, but rest assured, our mobile unit is dispatched and prioritized to reach you as quickly and safely as possible. We’re committed to minimizing your downtime and getting you back on the road without delay.

CAN YOU REPAIR BOTH BREAKDOWN ISSUES AND TIRE FLATS?

Absolutely. Our fully equipped mobile workshop addresses engine problems, brake or electrical issues, plus flat tire repair and emergency tire replacements onsite.

DO YOU SERVICE BOTH INDIVIDUAL TRUCKS AND FLEETS?

Yes, we serve owner-operators, small fleets, commercial/logistics companies, and municipal clients with both emergency and scheduled maintenance programs.

WHAT PAYMENT METHODS DOES MOBILE TRUCK REPAIR & TRUCK TIRE REPAIR ACCEPT?

For your convenience and peace of mind, Mobile Truck Repair & Truck Tire Repair in Roanoke, VA, accepts a variety of payment methods. This typically includes major credit cards (Visa, MasterCard, American Express, Discover), fleet cards (such as Comdata and EFS), Cash App and approved commercial accounts. We understand that transparency is key, so our technicians will provide a clear price before work begins. We aim to make the payment process as straightforward as our repairs, getting you back to business without added hassle.

DO YOU USE NEW OR USED TIRES FOR EMERGENCY REPLACEMENTS, AND DO YOU STOCK COMMON SIZES?

For emergency tire replacements, we typically stock a range of common new commercial truck tire sizes from reputable brands to ensure immediate availability and long-term durability. In certain situations, and upon your request, we may also have access to reliable used or recap tires as a more budget-friendly alternative, provided they meet our strict safety and quality standards. Our goal is to provide you with the best option that fits your immediate needs and budget, always focusing on safety and performance.